Who we are
Riverbridge Bookkeepers & Accountants Ltd (registered as Riverbridge Accountants Ltd, company number 16291281) is the data controller for the personal data described here.
Our address is Unit 12 River Bridge Business Centre, Rhymney River Bridge Road, Cardiff, CF23 9FP.
Email: [email protected] | Phone: 020 3951 9416.
What information we collect
- Contact details you give us, such as your name, email, phone number, company and job title
- Information you share through our contact form, email, phone or WhatsApp
- Financial and tax information needed to provide our services (for example, bank records, invoices, payroll and tax details)
- Basic website data, such as IP address, browser type and pages visited, through cookies
How we use your information
- To respond to your enquiries and provide our accounting, tax and payroll services
- To meet legal and regulatory obligations, including HMRC and Companies House requirements
- To send service updates and, where permitted, marketing messages (you can opt out at any time)
- To improve our website and services
Legal basis
We process your data to perform a contract with you, to comply with legal obligations, for our legitimate interests in running our business, and, where required, with your consent.
Sharing your information
We do not sell your data. We only share it with HMRC, Companies House and other authorities where required, and with trusted providers who help us deliver our services (such as accounting software, payroll, IT and email providers), under appropriate confidentiality and data protection terms.
How long we keep it
We keep records only as long as needed for the purposes above, including statutory retention periods (generally at least six years for accounting and tax records).
Security
We use appropriate technical and organisational measures to protect your data from loss, misuse or unauthorised access.
Your rights
Under UK data protection law you can ask to access, correct or delete your data, restrict or object to its use, withdraw consent, and request a copy of your data. To do so, email [email protected].